Privacy Policy and Confidential Intake Standards

Last Updated: October 2026. This Privacy Policy details the data collection, utilization, and privacy protection protocols implemented by Rosemount Biohazard Pros ("we," "us," or "our referral desk") in connection with the domain rosemountbiohazard.com. We understand that individuals seeking biohazard remediation, trauma scene cleanup, or unattended death remediation are often navigating stressful and deeply sensitive circumstances. We maintain strict privacy and data discretion standards across every inquiry.

1. Referral Network Operational Model and Information Sharing

Rosemount Biohazard Pros operates exclusively as an independent referral network and customer intake platform connecting residential homeowners, commercial facility directors, and property managers in Rosemount and Dakota County with independent, qualified biohazard remediation contractors. When you submit an inquiry form or place a telephone call through our platform, your contact information, geographic location, and basic property details are transmitted directly to available independent service specialists to facilitate project evaluation, site assessment, and dispatch. We do not sell your personal data to unrelated marketing companies or third-party lead brokers.

2. Categories of Information Collected

We collect only the essential details necessary to evaluate service suitability and route your request to appropriate local contractors. This includes:

• Contact identification: Full name, telephone number, and optional email address.
• Geographic property data: City, street address, or ZIP code within Dakota County or surrounding Minnesota municipalities.
• Service category: Selected remediation discipline (such as unattended death cleanup, blood cleanup, crime scene remediation, or odor remediation).
• Non-graphic situation notes: General descriptions of affected rooms, surface materials, or access considerations. We explicitly request that users refrain from submitting graphic incident details or sensitive medical histories.

3. Telephone Inquiries and Call Routing

When calling the telephone numbers displayed on this website, calls are dynamically connected to independent contractor dispatch facilities. Call data, including caller identification and call duration, may be logged to maintain quality assurance, measure contractor response windows, and ensure prompt customer follow-up. Audio recordings are not conducted without automated notification where required by applicable federal and Minnesota communications laws.

4. Cookies and Analytical Tracking

Our website uses standard server logs and privacy-centric analytics tools to monitor website performance, evaluate page load speeds, and identify technical rendering errors. These tools collect non-personally identifiable technical information such as browser types, device categories, IP addresses, referring URLs, and pages visited. You can manage or disable cookie preferences through your personal web browser settings.

5. Data Security and Confidentiality Safeguards

We maintain technical, administrative, and physical security measures designed to protect information submitted through our intake forms against unauthorized access, loss, or alteration. All web communications are transmitted using secure HTTPS encryption protocols. However, no internet transmission is completely impervious to interception, and visitors submit data at their own discretion.

6. Third-Party External Links

Our website may provide informational citations and links to authoritative regulatory bodies, including the Occupational Safety and Health Administration (OSHA), Minnesota Department of Health, Minnesota Pollution Control Agency, and the City of Rosemount official resources. We do not operate or control external websites and are not responsible for the privacy policies or content of third-party platforms.

7. Contact for Privacy Questions

If you have questions regarding this Privacy Policy, please contact our administrative desk at dispatch@rosemountbiohazard.com or by telephone at (651) 382-0511. Our office is located at 14500 S Robert Trail, Suite 210, Rosemount, MN 55068.